Trainers and coaches are able to set their own pricing for workouts. 💳
You are welcome to manage payments offline and make sessions free in Welcome Fit. The choice is yours.
For fee based workouts, the participant is required to enter their payment details when confirming a booking.
The workout fee will be charged once the session is completed (by the trainer using the 'end workout' button).
The trainer will receive their payment directly from Stripe, a global payment gateway.
Late Cancellations and No Shows: Your card will not be charged if you cancel with at least 6 hours notice. Late cancellations and no-shows will be charged, as the trainer will not be able to replace the time you had reserved.
Welcome Fit does not store or manage any payment details. All payments are managed by Stripe, which is the most secure way.
Payments will be subject to Stripe's own fees, which can be viewed here and which Stripe will deduct prior to settling with the trainer/coach.
Welcome Fit will deduct a service fee of 0.75% of the payment volume for 1-1 and group workouts. e.g. 38c from a $50 payment.
More about payments:
- The default currency is currently AUD
- International clients can pay using their own currency, and you will receive the currency you nominate with Stripe.
- Stripe will send you a notification when your first payment happens.
- To receive notifications for each payment, you will need to set your settings in Stripe.