Apple and Google don't get along, and to avoid licensing from each other, they use different programming languages which sometimes don't communicate well with each other (e.g. one releases an update and the other needs to catch up).  

While Welcome Fit can 'speak' both languages, we're stuck in the middle when they stop communicating, however there is a simple solution:

On iPhone and iPads, it's best to use Safari.
On Macs you can use Chrome or Safari.
On Android and PC, use Chrome or Firefox.  

Tip: Make sure your browser is up to date.  Our streaming technology evolves with the latest browser versions, so old browsers should be updated to ensure optimal performance.

More details on browser versions can be found here.

Note:  Your browser setting can change when Google or Apple push through an update.  Contact us if you ever have issues and need some help.

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