Troubleshooting

Experiencing Problems?

4 articles in this collection
Written by Customer Support

Browser Compatibility for Optimal Streaming

Chrome, Safari, Firefox - which to use with what device for the best streaming?

Written by Customer Support
Updated this week

Microphone or Camera not working

What to do when your connection isn't working.

Written by Customer Support
Updated this week

Removing the address bar during a live workout.

Safari users - get rid of the browser address bar

Written by Customer Support
Updated this week

What happens if my internet drops out during a workout?

Don't panic! You can rejoin a live session.

Written by Customer Support
Updated this week