Go to Welcome Fit
All Collections
Troubleshooting
Troubleshooting
Experiencing Problems?
4 articles in this collection
Written by
Customer Support
Browser Compatibility for Optimal Streaming
Chrome, Safari, Firefox - which to use with what device for the best streaming?
Written by
Customer Support
Updated over a week ago
Microphone or Camera not working
What to do when your connection isn't working.
Written by
Customer Support
Updated over a week ago
Removing the address bar during a live workout.
Safari users - get rid of the browser address bar
Written by
Customer Support
Updated over a week ago
What happens if my internet drops out during a workout?
Don't panic! You can rejoin a live session.
Written by
Customer Support
Updated over a week ago