Troubleshooting

Experiencing Problems?

4 articles in this collection
Written by Customer Support

Browser Compatibility for Optimal Streaming

Chrome, Safari, Firefox - which to use with what device for the best streaming?

Written by Customer Support
Updated over a week ago

Microphone or Camera not working

What to do when your connection isn't working.

Written by Customer Support
Updated over a week ago

Removing the address bar during a live workout.

Safari users - get rid of the browser address bar

Written by Customer Support
Updated over a week ago

What happens if my internet drops out during a workout?

Don't panic! You can rejoin a live session.

Written by Customer Support
Updated over a week ago